Welcome to Eklavya Travels. By accessing our website, eklavyatravels.in, you agree to be bound by the following terms and conditions. Please read them carefully before booking your travel services with us.

1. Booking and Payments

  • All bookings are subject to availability and confirmation.
  • To secure your booking, a non-refundable deposit of 25% of the total package cost is required at the time of booking.
  • The remaining balance must be paid at least 30 days prior to the departure date.
  • For bookings made within 30 days of departure, full payment is required at the time of booking.
  • Payments can be made via bank transfer, credit card, or other payment methods as specified on our website.

2. Cancellations and Refunds

  • Cancellations must be made in writing to eklavyatravelshp@gmail.com.
  • The following cancellation charges will apply:
    • More than 30 days before departure: 25% of the total package cost.
    • 15-30 days before departure: 50% of the total package cost.
    • Less than 15 days before departure: 100% of the total package cost.
  • No refunds will be provided for unused services or early termination of the tour.

3. Changes to Bookings

  • Any changes to confirmed bookings must be requested in writing.
  • We will do our best to accommodate changes but cannot guarantee availability or waive any applicable fees.
  • Any additional costs resulting from changes will be the responsibility of the client.

4. Travel Insurance

  • We strongly recommend that all travelers purchase comprehensive travel insurance that covers trip cancellation, medical expenses, personal accident, and other related risks.
  • Eklavya Travels is not responsible for any losses, damages, or expenses incurred by travelers who fail to obtain appropriate insurance coverage.

5. Passports and Visas

  • It is the responsibility of the traveler to ensure that they have valid passports and necessary visas for their travel.
  • Eklavya Travels will not be liable for any issues, delays, or losses arising from incomplete or incorrect travel documentation.

6. Health and Safety

  • Travelers are responsible for ensuring they are in good health and physically capable of participating in the activities included in their tour.
  • Any pre-existing medical conditions or special requirements must be disclosed to us at the time of booking.
  • Eklavya Travels reserves the right to refuse participation to any traveler deemed unfit for the tour.

7. Liability

  • Eklavya Travels acts only as an agent for the clients in arranging accommodation, transportation, and other services. We do not own or operate any of these services and, therefore, are not liable for any injury, loss, damage, accident, delay, or irregularity which may be caused by the actions of these service providers.
  • We are not responsible for any loss, injury, or damage to person or property due to unforeseen circumstances, such as natural disasters, political instability, or other events beyond our control.

8. Conduct

  • Travelers are expected to behave respectfully and follow the instructions of tour guides and local authorities.
  • Eklavya Travels reserves the right to terminate the participation of any traveler whose conduct is deemed detrimental to the group or the success of the tour. No refunds will be given in such cases.

9. Complaints

  • Any complaints regarding the tour must be communicated to the tour guide or our local representative immediately so that we can address the issue promptly.
  • If the complaint is not resolved to your satisfaction, please contact us at eklavyatravelshp@gmail.com or +91 9418851492 within 30 days of the tour’s completion.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of India.
  • Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Himachal Pradesh, India.

For any inquiries or further assistance, please contact us at eklavyatravelshp@gmail.com or +91 9418851492. Thank you for choosing Eklavya Travels. We look forward to making your travel experience memorable and enjoyable.

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